|
 |
| Gridsouth... What can I say?
Update... 1758 08/15/08
I've been talking to the sales director at Gridsouth. First, it looks like it
might be 4 or 5 days before I know what they will be able to recover from the hardware. The
drives have been shipped and are in the hands of the recovery specialist. It remains to
be seen what can be recovered. So, they are looking into perhaps setting up a new clean
CentOS server to get me back online. I would have to recover my configs from the old hard
drive I decommissioned several months ago when we retired the old JHS servers. I am waiting
to see what they offer....~Steve>
Posted... 1500 08/15/08
Well, my sites hosted at Gridsouth have been down for
approaching 5 days now. Evidently, some drives on the 72 TB SAN device ate themselves. This
happened somewhere after 6PM on Tuesday. All my email, webs database and list servers are
off line. I've been on the phone with Tech Support at Gridsouth and it's been variations
on "we had a hardware failure, and expect to be back up after a while". Alternately, my
requests for MTTR have been met with either, "I don't know" or "any minute now". Finally,
last night, the tech I spoke with said that they were going to "send out some drives for
recovery". Since my site hasn't reappeared, I suppose that means I need to prepare myself
for the eventuality that all my work, literally years of development, is gone for good.
Yes I have some backups, but they are fairly old, dating from when I switched to the
Virtual Machine hosting service. The hosting service's "magical" grid computing
architecture was supposed to make backing up obsolete. Can you say "single point of
failure". Well, anyway I've called the owner several times to get the straight skinny,
but so far he hasn't returned my calls. EPIC FAIL....As the old knight in that Indiana
Jones flick once said, "he choose poorly". I guess that about sums it up.
BTW, I'm hosting this from my free account with my domain registrar, but my email is generally
down. You can get me at my work email, if you know that, or you can try my kb4oid address, I
have that forwarded to my yahoo account temporarily,
...~Steve>
. |
| read more |
 |
|
|
|
